Booking and waitlist platform

Cut the wait. Not the revenue.

Pronto helps service businesses serve more customers, reduce walkaways, and keep daily operations moving without adding front-desk chaos.

Main location

Live walk-in waitlist

4 waiting
L

Liam H.

Text sent

5 min
N

Noah B.

Waiting

15 min
E

Ethan C.

Waiting

25 min
M

Mateo R.

Waiting

35 min

What businesses get

Outcomes owners and admins can feel every day.

Pronto combines online booking, customer check-in, staff flow, text message updates, and owner visibility into one clean customer intake system.

Serve more clients

Keep chairs moving with a line that is easy for customers to join and easy for staff to manage.

Reduce walkaways

Show clear wait expectations and notify customers when it is time to come back.

Happier customers

Give guests a modern waitlist and booking experience without forcing your team to babysit the waiting room.

Run busy hours smarter

Use waitlist, booking, and service flow data to make better staffing decisions.

How it works

A cleaner flow from check-in to service.

Pronto gives the team a practical flow for bookings and walk-ins: customers book or join from a link or QR code, staff manages the board, and guests get notified when it is time to come back.

Set your service flow

Add services, staff, and your QR waitlist page once, then keep daily operations simple.

Customers join by QR

Guests scan, pick a service, and see their place without crowding the front desk.

Staff moves the day

The team sees upcoming bookings, who is waiting, who is next, and when a chair is ready.

Guests get notified

Text message updates bring customers back at the right time for a smoother experience.

Main location

Live walk-in waitlist

4 waiting
L

Liam H.

Text sent

5 min
N

Noah B.

Waiting

15 min
E

Ethan C.

Waiting

25 min
M

Mateo R.

Waiting

35 min

Product views

Built for the way service teams actually move.

Staff board

Live

Amir

Ready for next guest

Noah

Finishing in 8 min

Mateo

On break

Today's flow

42 guests

+18%
M
T
W
T
F
S
S
Pronto poster concepts

Why Pronto

Happier customers, better flow, smarter technology.

Replace front-desk guesswork with bookings, QR links, and a live waitlist.

Give customers freedom to wait nearby instead of crowding the lobby.

Help staff focus on service instead of line management.

Give guests a modern technology experience that feels simple, polished, and professional.

Pricing

Plans that match your business.

View full pricing >

Waitlist operations

Basic

Walk-in waitlist, QR intake, staff board, and SMS tools for a busy single-location service business.

CAD $65/mo

Most popular

Pro

Waitlist operations plus appointment booking, booking hours, analytics, and a higher text message allowance.

CAD $85/mo

For growing teams

Premium

Full customer web presence with branded mini-site, higher text message volume, and priority support.

CAD $125/mo

FAQ

Questions owners ask first.

Can Pronto handle appointments and walk-ins?

Yes. Every plan supports walk-ins from a QR waitlist. Pro and Premium add appointment booking so customers can reserve ahead.

How do customers join?

Customers can scan a QR code to join the live waitlist. Pro and Premium can also share booking links, while Premium adds the branded mini-site.

Can staff use it on an iPad?

Yes. The staff board is designed for a simple iPad-style workflow with clear waitlist status, team availability, and next-customer actions.

Are text messages included?

Each plan includes a monthly text message allowance so businesses can notify customers when it is almost their turn. Trial SMS is capped separately.