Serve more clients
Keep chairs moving with a line that is easy for customers to join and easy for staff to manage.
Service waitlist platform
Cut the wait. Not the revenue.
Pronto helps service businesses serve more customers, reduce walkaways, and keep daily operations moving without adding front-desk chaos.
Main location
Live walk-in waitlist
L
5 minLiam H.
Text sent
N
15 minNoah B.
Waiting
E
25 minEthan C.
Waiting
M
35 minMateo R.
Waiting
What businesses get
Outcomes owners and admins can feel every day.
Pronto combines customer check-in, staff flow, text message updates, and owner visibility into one clean waitlist system.
Reduce walkaways
Show clear wait expectations and notify customers when it is time to come back.
Happier customers
Give guests a modern wait experience without forcing your team to babysit the waiting room.
Run busy hours smarter
Use live waitlist visibility and flow data to make better staffing and service decisions.
How it works
A cleaner flow from check-in to service.
Pronto gives the team a practical flow for walk-ins: customers join from a link or QR code, staff manages the board, and guests get notified when it is time to come back.
Set your service flow
Add services, staff, and your QR join page once, then keep daily operations simple.
Customers join by QR
Guests scan, pick a service, and see their place without crowding the front desk.
Staff moves the waitlist
The team sees who is waiting, who is next, and when a chair is ready.
Guests get notified
Text message updates bring customers back at the right time for a smoother experience.
Main location
Live walk-in waitlist
L
5 minLiam H.
Text sent
N
15 minNoah B.
Waiting
E
25 minEthan C.
Waiting
M
35 minMateo R.
Waiting
Product views
Built for the way service teams actually move.
Staff board
LiveAmir
Ready for next guest
Noah
Finishing in 8 min
Mateo
On break
Today's flow
42 guests
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T
W
T
F
S
S
Why Pronto
Happier customers, better flow, smarter technology.
Replace front-desk guesswork with a live waitlist.
Give customers freedom to wait nearby instead of crowding the lobby.
Help staff focus on service instead of line management.
Give guests a modern technology experience that feels simple, polished, and professional.
Pricing
Plans that match your business.
Launch the digital waitlist
Basic
Core waitlist tools for a busy single-location service business.
CAD $65/mo
Most popular
Pro
Waitlist operations with analytics and a higher text message allowance.
CAD $85/mo
For growing teams
Premium
Higher text message volume, analytics, and always-on support.
CAD $125/mo
FAQ
Questions owners ask first.
Does Pronto replace appointments?
No. Pronto is built for walk-ins and day-of waitlist flow. It helps the business handle the line cleanly while appointment systems can keep doing appointment work.
How do customers join?
Customers scan a QR code, enter a few details, and join the live waitlist from their phone.
Can staff use it on an iPad?
Yes. The staff board is designed for a simple iPad-style workflow with clear waitlist status, team availability, and next-customer actions.
Are text messages included?
Each plan includes a monthly text message allowance so businesses can notify customers when it is almost their turn.